FAQs

Care & Maintenance

Please read carefully the below safety advice on how to care for and maintain your Grillstream barbecue.

Cleaning the Cooking Surfaces

After EVERY cooking session, ensure any dried fat/food deposits are cleared off all grills. Use a barbecue cleaning brush, which has been specifically designed to quickly and effectively clean the grills, and allow to cool before washing in a warm soapy solution. Rinse off with fresh, clean water and dry before returning to barbecue.

Cleaning the Flame Tamers

Periodically wash with warm soapy water, and dry thoroughly before reinstalling into the barbecue body.

Cleaning the BBQ Body, Hood or Trolley

Regularly clean the body of the barbecue, dependant on the use and type of food cooked, with a cloth wrung out in warm soapy water. Excess fat and food debris can be removed from inside the body using a soft plastic or wooden scraper. If you need to clean it further, use hot soapy water and a cloth or nylon-bristled brush only. Do not use abrasives. For the barbecue hood or trolley, use a non-abrasive cloth or pad and clean with hot soapy water. Do not use scouring pads or powders as they can permanently damage the finish.

Cleaning the Drip Tray/Fat Collection Cup

It is very important you clean the drip tray, fat channel and fat collector on a regular basis because if this is ignored, a build-up of fats and greases may cause a fire in the barbecue. Please check the level of waste fat in the fat collection cup regularly whilst cooking to ensure it does not overflow. Please dispose of fat waste responsibly.

Cleaning the Burners

Burners should be inspected, removed and cleaned on a regular basis, especially in the following conditions:

1. Bringing the barbecue out of storage

2. One or more of the burners do not ignite

3. The burner flame pattern is significantly yellow

4. The gas ignites behind the control panel

5. When heavy build up of fat and food residue is found

First Use after Long Periods

Check all gas valve orifices, burner tubes and connections for obstructions, and check that all burners are in their correct position. Check to see if the gas cylinder is full and check for gas leaks using the soapy solution. Set burner controls to ‘off’ and connect gas supply, ensuring all grills and hotplates are clean before use.

Safety Advice

Grills are very heavy so take extra care when moving, cleaning etc. Make sure you clean grills and empty the fat responsibly after each use for continued optimum performance.

Ensure the barbecue and its components are sufficiently cool before cleaning.

When cooking on the barbecue, ensure that it is placed on a solid, level surface.

General Recommendations

To maintain the original appearance as long as possible, never use abrasive, acidic or caustic cleaning materials on any part of your Grillstream barbecue. We recommend cleaning all surfaces with mild soapy water and a soft cloth to remove dust and dirt. Always rinse with fresh, clean water.

Do not leave the barbecue exposed to outside weather conditions or stored in damp, moist areas. Store your barbecue in a cool dry place. When not in use outdoors, it is advisable if you cannot bring your product inside then use a protective cover to protect from sunlight, wind, rain, frost, tree sap, bird droppings, dust etc.

Even when your barbecue is covered for its protection, it must be inspected on a regular basis as damp or condensation can form, which may result in damage to the barbecue. It may be necessary to dry the barbecue and the inside of the cover.

It is possible for mould to grow on any fat that may remain on parts of the barbecue. This should be cleaned with hot soapy water.

Any rust that is found, which does not come into contact with the cooking area, should be treated with a rust inhibitor and painted with barbecue paint or a heat resistant paint.

Ensure the barbecue is properly cooled before covering or storing. You can cover the burners with aluminium foil in order to prevent insects or other debris from collecting in burner holes.